EssentialsIQ Pricing

More Than Training. Built for the Entire Workday.

Every EssentialsIQ subscription includes the full app: veterinary-led education and the tools and support your team uses throughout the day.

The EssentialsIQ difference

Education Doesn’t End When the Lesson Does.

Veterinary-led education is the foundation. Everything around it helps your team carry that knowledge into the daily care of dogs.

Build knowledge
Education

A more knowledgeable, confident team.

Veterinary-developed education helps every team member understand their responsibilities, recognize concerns, and make more informed care decisions.

Responsibility-Based Learning Paths · Microlearning · Desktop and mobile

Support the work
Daily Care

A more organized workday. More attention on the dogs.

Keep responsibilities, facility guidance, and medication support accessible where the work happens.

Task lists · Medication support · Facility documents · Cleaning guidance

Keep knowledge active
Reinforced Learning

Learning that stays with your team.

Bring important concepts back after certification and help managers identify where additional support may be needed.

Reinforced Learning · Refresher assignments · Team reporting

Help when it’s needed
Ongoing Support

Answers and support when your team needs them.

Give employees access to Critical Response, facility resources, and communication tools throughout their shifts.

Critical Response · Team communication · Automated reminders · Integrations, where supported

One customizable app. Built around your facility, your team, and the dogs in their care.

One Subscription. A Lot More Than You Might Expect.

Every EssentialsIQ subscription includes the same core features.
Choose your plan based on team size.

🔥 Founder’s Pricing Active Now
Founder’s Pricing Terms: Founder’s Pricing is forfeited if your EssentialsIQ subscription is (1) canceled, or (2) becomes more than 30 days past due. Reactivation will be subject to standard pricing in effect at that time. View Full Founder’s Pricing Policy
Founder’s Rates — Limited Time
Monthly
Yearly
2 months free

Small

Up to 15 Team Members
The full EssentialsIQ app, sized for smaller teams.
$
249
$
199
/ mo

Medium

Up to 30 Team Members
The full EssentialsIQ app, sized for growing teams.
$
299
$
249
/ mo

Large

Up to 50 Team Members
The full EssentialsIQ app, sized for larger teams.
$
349
$
299
/ mo

Every plan includes:

  • Veterinary-led courses and Reinforced Learning
  • Customizable task lists and automated reminders
  • Critical Response and emergency resources
  • Medication administration guidance
  • Facility documents, protocols, and cleaning guidance
  • Team communication and recognition
  • Training and task completion reporting
  • Customizable roles, permissions, and branding

Room to grow without changing plans.

Need a few extra seats? Add up to 4 team members to your EssentialsIQ subscription for just $10 each per month. No need to move to a higher plan.

A Larger Team? We’re Here to Help.

If your team has more than 50 members or spans multiple locations, let’s build a plan that fits your organization.
What's included

Everything Your Team Needs. Connected in One App.

EssentialsIQ Setup Hub features you can turn on or off

Choose your features, set permissions by role, and make the app yours with your own branding, terminology, task lists, and alerts.

EssentialsIQ team training progress by location

Automated reminders, new-hire setup, and management reports cut down on admin work. See where your team stands at a glance.

EssentialsIQ opening checklist on mobile

Checklists, cleaning routines, facility documents, and team updates live in the same app as your team’s courses. Everyone sees what’s expected and what’s done.

EssentialsIQ Critical Response topic shortcuts on mobile

Veterinary-developed Critical Response guidance is one tap away, even offline. Emergency sheets, incident reporting, and escalation contacts help your team know the next step and document what happened.

EssentialsIQ employee learning path on mobile

Role-based courses, knowledge checks, refresher assignments, and verifiable certificates keep your team’s training going well past day one.

EssentialsIQ team shout-out

Your branding, team shout-outs, and built-in communication make EssentialsIQ part of your team’s day, not just another training login.

GIVE & GET

Referral Program

They get

$50

off their first month
You get

$100

Subscription credit

How it works

1
Refer a facility using your unique referral link.
2
They sign up through your link and get $50 off their first month.
3
After they’ve been an active subscriber for 90 days, your $100 EssentialsIQ subscription credit is applied.
Integrations

Works With the Software You Already Use.

EssentialsIQ isn’t another booking or billing system.

Your operations software

Your operations software remains the source of truth for reservations, scheduling, billing, and dog care records.

EssentialsIQ

EssentialsIQ focuses on your team: what they learn, what they need to do, and the information that supports their work.

Where integrations are supported, EssentialsIQ can bring relevant information from your existing operations, HR, and scheduling software into the app, reducing duplicate entry and helping keep information accessible.

GOOD TO KNOW

FAQs

Clear answers on what EssentialsIQ covers, how it works, and what to expect when using the app.

Every subscription includes the full EssentialsIQ app, whichever plan you choose:

  • Veterinary-led education with responsibility-based learning paths for employees, managers, and owners
  • Reinforced Learning, refresher assignments, and verifiable certificates
  • Customizable task lists, checklist notifications, and automated reminders
  • Critical Response, emergency response sheets, and incident reporting
  • Medication support and administration guidance
  • Facility documents, protocols, and cleaning guidance
  • Team communication, shout-outs, and recognition
  • Training and task completion reporting
  • Customizable roles, permissions, terminology, and branding
  • Access on desktop and mobile

Plans are based on team size, and every plan includes the same features. Small covers up to 15 team members, Medium up to 30, and Large up to 50. If you have more than 50 team members, use the Contact Us option for a custom setup.

A team member is an active person on your EssentialsIQ subscription. Your plan determines how many active team members you can have at one time. If you grow past your plan limit, you can add up to 4 team members for $10 per person per month, so a new hire or two won’t push you into the next plan. At 5 or more beyond your limit, you move to the next plan. If your team gets smaller, any added seats drop off automatically, with visibility in the app before anything changes.

No. You can cancel your EssentialsIQ subscription at any time. In the app, open Your subscription and select Manage billing.

Founder's Pricing is $50/month off the standard EssentialsIQ rate for your plan, for as long as your EssentialsIQ subscription remains active. It's available for a limited time during our launch period.

Your Founder's Pricing stays in place for as long as your EssentialsIQ subscription remains active.

Your monthly rate is based on your plan. If a change in team size moves you to a different plan, you pay that plan's Founder's rate, which is still $50/month below standard pricing.

Founder's Pricing is forfeited upon cancellation or non-payment exceeding 30 days. If reactivated, standard pricing in effect at that time will apply. See our full Cancellation & Refunds Policy for details.

Less than you might expect. The veterinary-led education and core resources are already built. In the Setup Hub, you choose the features that fit your facility, add your team, and customize from there. You can start with the education and turn on more tools whenever you’re ready.

Yes. You can watch our demo video for an overview of EssentialsIQ, and a more detailed walkthrough is available by email. We do not currently offer a free trial.

Monthly fees are non-refundable. Refund requests for accidental purchases, duplicate charges, or clear billing errors are reviewed on a case-by-case basis. See our full Cancellation & Refunds Policy for details.

Yes. EssentialsIQ supports multi-facility organizations with location-specific settings, management permissions, organizational reporting, and coordinated team setup.

Self-serve plans cover up to 50 team members. For multiple locations, use the Contact Us option for a custom plan.

No. Veterinary-led education is the foundation, but EssentialsIQ also includes customizable task lists, automated reminders, Critical Response, team communication, facility documents, reporting, and additional tools that support your team throughout the workday.

EssentialsIQ is designed to fit around the way your facility already works. In the Setup Hub, you choose your features, use your own terminology, set permissions by role, and build task lists around your current routines.

No, and it isn’t intended to.

EssentialsIQ works alongside your existing systems. Your operations software continues to manage reservations, scheduling, billing, and care records.

EssentialsIQ supports your team’s education, communication, responsibilities, and access to relevant information.

Yes. You can import checklists from a spreadsheet, customize them, assign responsibilities, and track completion in the app.

Yes. EssentialsIQ includes automated training reminders, checklist notifications, reporting, and other features.

Some automations and integrations depend on your facility’s setup and connected software.

Not everyone. App-only access is available for roles that need facility resources, communication, and emergency guidance without an assigned educational learning path.

EssentialsIQ provides veterinary-developed guidance related to medication administration, medication mishaps, and responding to concerns.

Your facility’s operational software remains the source of truth for medication schedules and records.

Each team member gets their own sign-in to the EssentialsIQ app, with access on desktop and mobile. Their experience is based on their assigned role and learning path.

Plan on about 9.5 hours for the Employee path, 12.5 hours for the Manager path, and 5 hours for the Owner path, including quizzes. Courses are short and self-paced, so teams can spread them across shifts or complete them in a few sessions — whatever fits your organization. Reinforced learning then keeps key concepts active over time.

Yes. EssentialsIQ includes responsibility-based learning paths for employees, managers, and owners, so each person receives education relevant to their role. We recommend leadership complete their learning first so they understand what their team will be learning and reinforcing.

Guided by positive reinforcement and force-free principles.

These principles are integrated throughout the framework, supporting how dog care professionals understand behavior, respond to dogs, and make decisions in their day-to-day care.

EssentialsIQ was developed by a multidisciplinary team. Stacey Lambert, KPA-CTP and Fear Free Certified, brings 10,000+ hours of hands-on playgroup experience as Education & Content Developer. The veterinary contributors are Dr. Christopher Pachel, DVM, DACVB, CABC, board-certified veterinary behaviorist; Dr. Jill Franks, DVM, Medical Curriculum Lead; and Dr. Dean Beyerinck, veterinary health guidance and infectious disease consulting. Together they shaped a framework grounded in veterinary medicine, behavior science, and real facility operations.

When you refer another facility, they receive $50 off their first month. After they've been an active subscriber for 90 days, you receive a $100 EssentialsIQ subscription credit.

You can reach us at support@instinctiq.com or use the Support tab directly in the EssentialsIQ app.

SETTING THE STAGE FOR DOGS TO THRIVE

Professional Care

Starts Here.

One veterinary-led educational foundation. One customizable app. Tools and resources that support the work your team does every day.

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