What Your Team Knows Matters. What They Do With It Matters More.
EssentialsIQ brings veterinary-led education and the tools that support daily dog care together in one customizable app, so your team builds knowledge, keeps it active, and has the information and support they need throughout the workday.
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Employee Training Is Just the Beginning.
Certification is a milestone, not the finish line.
Veterinary-led courses build your team’s knowledge. Task lists, refresher assignments, and Critical Response keep it working on every shift.
A more knowledgeable, confident team.
Veterinary-developed education helps every team member understand their responsibilities, recognize concerns, and make more informed care decisions.
Responsibility-Based Learning Paths · Microlearning · Desktop and mobile
A more organized workday. More attention on the dogs.
Keep responsibilities, facility guidance, and medication support accessible where the work happens.
Task lists · Medication support · Facility documents · Cleaning guidance
Knowledge that sticks after certification.
Recurring knowledge checks and refresher assignments bring key topics back after certification. The results show managers exactly where someone needs more support.
Knowledge checks · Refresher assignments · Team reporting
Answers and support when your team needs them.
Give employees access to Critical Response, facility resources, and communication tools throughout their shifts.
Critical Response · Team communication · Automated reminders · Integrations, where supported
Your Facility. Your App.
The courses are already built. In the Setup Hub, you choose your features and:
- Use your own terminology
- Set permissions by role
- Customize tasks and alerts
- Add your branding
Build task lists around your routines, assign them, and track completion. Everyone knows what’s expected and what’s done.
Automated reminders, notifications, and reports handle the routine tracking, so managers can focus on their team and the dogs.
Protocols, facility documents, and Critical Response guidance, all in one place. No more digging through folders.
Every location gets the same courses and app features, while keeping its own managers, reporting, and settings. Compare progress side by side.
“Since we were able to modify the learning path to fit our current onboarding processes, it took little time to integrate and implement this program for our facility.”
When Something Happens, Knowing Where to Start Matters.
Critical Response gives team members one-tap access to veterinary-developed guidance for urgent situations.
Role-specific information helps employees identify the next steps and who to contact, while leaders can access escalation details and veterinary contacts.
Emergency response sheets, incident reporting, medication mishap guidance, and management review tools support communication and documentation.
Critical Response guidance is available offline, even where cellular service is unreliable.
Education Designed for Real Facilities.
EssentialsIQ education is built on one framework: Learn · Practice · Demonstrate · Reinforce.
Step by step, at your pace
Each stage builds on the last, connecting what your team learns to the work they do every day, at the pace that fits your facility.
Responsibility-Based Learning Paths
Employee, Manager, and Owner paths deliver the right content to the right person. Managers build on the employee content with material for leading and supporting their teams, and owners focus on the decisions that are theirs to make.
Built around the dog’s experience
Medical content is developed with veterinarians, and behavior content helps teams read dogs and respond in ways that support each dog’s welfare and daily experience.
Contributors
Is Your Facility a Fit?
The Hands-On Owner
You're close to the work and want your team caring for dogs the way you would. EssentialsIQ gives your team veterinary-led education and one app for the information and tools they use every shift, customized to how your facility runs.
The Growth-Minded Owner
You're adding team members and want each new hire to start from the same foundation. Responsibility-based learning paths, automated reminders, and Reinforced Learning help keep a shared approach to care as your team grows.
The Established Operator
You’ve invested years building a capable team and an approach to care you’re proud of. EssentialsIQ helps you build on that foundation with veterinary-led education, Reinforced Learning, and customizable resources that support your team long after onboarding.